Privacy Policy for Bloom & Balance
At Bloom & Balance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when interacting with our online platform and engaging with our financial education services. We adhere to the principles of the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We collect various types of information to provide you with our educational resources and services. This may include:
- Personal Identification Information: Name, email address, phone number, and postal address (Magherabeg Road, Dromore, BT25 1RU, United Kingdom) when you register for workshops, subscribe to newsletters, or contact us directly.
- Financial Information: While we provide financial education, we do not directly collect sensitive financial details such as bank account numbers or credit card information on our platform. Any payment processing for workshops will be handled securely by third-party payment processors, and their privacy policies will apply.
- Workshop and Service Usage Data: Information about the workshops you attend, your engagement with course materials, and feedback you provide.
- Technical Data: IP address, browser type, operating system, approximate location, and how you interact with our site, collected through cookies and similar technologies. This helps us understand how our site is used and improve your experience.
2. How We Use Your Information
Your information is used for the following purposes:
- Providing Services: To deliver the financial education workshops (personal budgeting, investment basics, debt management, retirement planning) and resources you request.
- Communication: To send you important updates, workshop details, newsletters, and respond to your inquiries.
- Service Improvement: To analyse user behaviour and preferences to enhance our educational content, tailor workshop offerings, and improve the functionality of our online platform.
- Marketing (with consent): To send you promotional materials about new workshops or services that may be of interest, provided you have given your explicit consent. You can opt-out at any time.
- Legal Compliance: To comply with legal obligations and enforce our terms and conditions.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data in limited circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our online platform, conducting our business, or providing services to you (e.g., email marketing platforms, website hosting, payment processors). These providers are contractually bound to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity.
4. Your Data Protection Rights (GDPR)
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. This includes using secure servers, encryption, and access controls. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Cookies and Tracking Technologies
Our site uses cookies to enhance your browsing experience, analyse site traffic, and for marketing purposes. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our site may become inaccessible or not function properly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your data protection rights, please contact us:
Bloom & Balance
Magherabeg Road,
Dromore, BT25 1RU,
United Kingdom